India’s civil aviation regulator, the Directorate General of Civil Aviation (DGCA), has imposed a fine of ₹10 lakh on Air India for non-compliance with aviation regulations. This marks the second time the DGCA has fined the airline for similar violations.
The DGCA conducted inspections at Delhi, Kochi, and Bangalore airports in May and September to assess airlines’ adherence to obligations regarding facilities and compensations for passengers as per DGCA regulations. During these inspections, it was observed that Air India was not in compliance with the relevant Civil Aviation Requirements (CAR).
In response to the findings, a show-cause notice was issued to Air India on November 3, requesting an explanation for non-compliance with the regulations. After reviewing Air India’s reply, the DGCA concluded that the airline had not adhered to CAR provisions, including failing to provide hotel accommodation for passengers affected by delayed flights, not training some ground personnel as per CAR stipulations, and neglecting to compensate international business class passengers forced to travel on unserviceable seats.
This is the second time the DGCA has imposed a ₹10 lakh fine on Air India for violations. A similar penalty was levied last year for non-compliance with CAR provisions related to denied boarding of passengers. Air India has not yet commented on the recent fine imposed by the DGCA.
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